LOCATION

Conveniently located just 15 minutes from both Warrnambool and Port Fairy and 5 minutes from Koroit.

Free pick-up and delivery of guests living within 20km of Queen of Hearts.

A cost  will apply if you require pick up outside this limit

OPENING HOURS

Daily 9am-11am and 4pm-6pm.  Other times by appointment.

Inspection welcome

ACCOMMODATION

  • Spacious  walk- in enclosures exceeding industry standards
  • Purpose built 
  • Modern and hygienic
  • Quality bedding supplied, or you are welcome to bring something from home that is familiar to your cat
 
 

environment

  • Quiet and peaceful surroundings
  •  Fully insulated accomodation with reverse cycle heating and cooling 
  • Safe, warm and enclosed environment
  • 24 hour on site security
  • Family operated business



 care AND SERVICE 

  • Quality wet and dry food will be provided, with special dietary requirements adhered to at the owners request
  • If your cat is on a specialised diet, please bring their food along with them
  • Eco friendly products used throughout 
  • Caring and experienced team
  • On call vet
 
 

check in requirements

  • Current vaccination minimum F3- at least 14 days prior to arrival. Non vaccinated cats will not be accepted
  • Must be treated for fleas and worms within past 14 days- if not an additional cost will occur 
  • Any medications must be clearly labelled with all instructions
  • Cat carrier with pets name and your surname
  • Any special dietary requirements listed

Health and well being

  • Here at Queen of Hearts, we pride ourselves on going the extra mile with a caring  service that is personalised to your cat.  
  • If your pet requires  any medical attention while staying at Queen of Hearts, they will be taken to the vet of your choice, however, if this is not possible the patient will be taken to our own on call vet.
  • We will endeavour to contact you, or a secondary contact, before your  cat is taken to the vet.However, if contact cannot be made, Queen of Hearts staff will act in the best interest of the cat.
  • If any guest requires veterinary attention, this will be at the owners expense.
 

FEES & PAYMENT

  • $25 per day per single cat.
  • $35 per day per  2 cats from the same household sharing an enclosure.
  • Discounts apply for long term boarding, excluding school holidays  (4 weeks +)
  • Full payment must be made before your cat is picked up or dropped off.
  • Cash, direct deposit or eftpos accepted.

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